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Dec 18, 2019

Approx. 26 min. read

Top Internal Communications Events to Attend in 2020

Are you an HR, Internal Communications or Change Management practitioner looking for top internal comms events to attend in 2020? Don’t worry, we’ve...


Are you an HR, Internal Communications or Change Management practitioner looking for top internal comms events to attend in 2020? Don’t worry, we’ve got your back!

Communication in the workplace is changing at a fast pace. Building a robust and measurable internal communications strategy is a real challenge.

📚Download our eBook "How to Boost Internal Communication" where we share tips and best practices for crafting a skyrocketing internal communications strategy!

Think about it: internal communications practitioners need to adapt the channels they use for their communications to the employees’ habits and behaviors.

They have to find ways to connect and engage with the employees, whether they’re office-based or remote.

They also need to find ways to prove the ROI of their employee communications strategy.

That’s pretty tough, isn’t it?

Internal Communication Practitioners' Top Priorities


One of the best ways to get ideas and identify the tools that will help you overcome the challenges you’re facing now is to meet with other internal communications practitioners.

There are plenty of conferences, keynotes and summits happening in the world to discuss internal communications trends and best practices, and it can be difficult to identify which one(s) will help you find the solutions you need to improve your internal communications.

internal communication events you can't miss in 2020

To help you with that, we’ve compiled in this blog post top communications conferences and summits that will help you take your internal communications to the next level.

Just on a side note, the conferences and summits are not listed in order of preference, but in chronological order so you can easily pick the ones you're most interested in and add them to your calendar!

Are you ready? Let’s dive in! 🚀

1. The 7th Annual Strategic Internal Communications Conference

One of the biggest internal communications conferences happening in January next year is the 7th annual strategic internal communications conference organized by the Advanced Learning Institute.

best internal communications events to attend in 2020During this two-day conference, internal communications experts from different industries will meet and share best practices for driving employee engagement, foster collaboration, and improve employee productivity in the workplace.

The Advanced Learning Institute will host a pre-conference workshop where you can pair up with other internal communications experts, discuss the challenges you’re facing, and come up with solutions together.

This pre-conference workshop is also a great way to network prior to the two-day conference!

Who Will You Meet There? 

Speakers include well-recognized internal comms experts such as:

  • Allison Jackson, Director of Communications at KPMG
  • Karen Pugh, Communications Manager at San Mateo Medical Center
  • Beth Ward Francesconi, Senior Director, Internal Communications at Levi Strauss & Co
  • Cindy Crescenzo, President at Crescenzo Communications
  • Victoria Dew, Founder at DewPoint Communications.

In total, more than 20 sessions including presentations, interactive sessions, and case studies will be held during this two-day conference.

What's on the agenda?

Below are examples of topics that will be covered in these sessions:

  • Building a communication strategy to unite a distributed workforce
  • Using technology to fuel growth, innovation, and employee engagement in the workplace
  • Empower your people with mobile-first technology
  • Creative communications strategies to reach your deskless workforce
  • Internal communication and the employee experience: connecting communications to the employee lifecycle
  • Empower employees by aligning HR & Internal Communications

🛩️ Where is the conference happening? 

San Francisco, USA

⏰ When?

Tuesday, January 28 - Thursday, January 30, 2020

  • Pre-Conference Workshop Day: Tuesday, January 28, 2020
  • Two-Day Conference: Wednesday, January 29 – Thursday, January 30, 2020

🔔Find out more about the conference and the agenda here.

Related: Internal Communication: Definition, Challenges and Top Reasons Why It’s More Important than Ever

2. What Employees Want

Most internal communication summits and conferences bring together HR and IC practitioners to dig into key learnings and best practices.

Audacity, a consulting firm focused on employee engagement, internal communications and change management founded by Jason Anthoine offers a new approach to internal comms.

top internal communications conferences During the learning session “What Employees Want”, 150 to 200 HR and IC practitioners will listen to and learn from employees from various industries.

During this learning session, employees will explain what they expect from their employers in terms of internal communications and employee experience, and they will explain the challenges and frustrations they’re facing when it comes to employee communications.

Panels will be made of employees who have worked for at least four different companies and they will represent the diverse roles found in most organizations — wired/non-wired, salaried/hourly, white collar/blue collar, HQ/regional/local — as well as the rich diversity of the modern workforce itself.

What's on the Agenda?

Some of the topics covered during this learning session include:

  • My first 90 days at the company
  • What I do (and don’t) want to hear from leadership
  • That would have been nice to know
  • Wish they had asked me first
  • Put the "human” back in human resources

Are you interested in understanding what employees expect from IC and HR? Save the date! It will also be a great opportunity to network with IC experts from different industries!

🛩️ Where is the learning session happening? 

Atlanta, USA

⏰ When? 

Wednesday, January 22, 2020

🔔Find out more about the event and save your seat here.

Related: 18 Challenges that Internal Communication Professionals Are Facing Today

3. The Internal Communications Conference

When it comes to internal communications, one of the main challenges that practitioners are facing today is measuring the success of their internal communications, so they know how their IC strategies impact their business’s growth.

the internal communications conference in ManchesterIn January 2020, 32 in-house speakers will gather in Manchester and share their best practices for delivering measurable impact on the bottom-line with data-driven internal communications.

What's on the Agenda?

Topics that will be covered in the 2020 Internal Communications Conference include some of the following ones:

  • How to measure engagement?
  • How to demonstrate the ROI of your internal communications strategy?
  • Tips to improve employee engagement
  • The power of internal communications to create a culture of continuous change and agile working
  • Best practices for keeping your internal communications strategy on the cutting edge
  • How to drive corporate change through impactful communications from senior leaders
  • Developing an effective crisis communications strategy
  • Developing the content and channel mix that best fits your organization

🛩️ Where is the conference happening? 

The Midland Hotel, Manchester, UK

⏰ When? 

Wednesday, January 29, 2020

🔔 Learn more about the conference here

4. The Corporate Communications Conference

The 5th Annual Corporate Communications Conference will gather 33 market-leading and senior-level speakers in London where they will be sharing their best practices for driving powerful and engaging corporate communications.

learn more about internal communication and employee engagement

What's on the Agenda?

The 9 advanced topics listed below will be covered during this conference:

  • Innovative, insight-led, influential social media
  • Proactively prepare for crisis & safeguard corporate reputation
  • Prove the value & ROI of corporate comms strategies
  • Horizon scan for future trends & innovations
  • Cutting through the noise with stand-out content
  • Change Management: communicating confidently through uncertainty
  • Optimizing internal cultures & engaging will all employees
  • Platform strategies to revitalize your comms mix
  • IC budget constraints

Who Will You Meet There? 

The corporate communicators confirmed to speak at the conference include:

  • Tim Rutter, Head of Internal Communications, UK at TATA Steel
  • Lauren Carter, Head of Internal Communications, UK & Europe at Atkins
  • Paul Wheeler, Director of Corporate Communications at Kellogg Company
  • Sian Jones, Head of Internal Communications at Bank of England
  • Vanessa Unwin, Global Head of Internal Communications at Hitachi
  • Charlotte West, Executive Director Global Corporate Communications at Lenovo
  • Federica Tribuani, Director, Innovation Communications & Campaigns at Barclays

🛩️ Where is the conference happening? 

Hallam Conference Center, London, UK

⏰ When? 

Thursday, February 6, 2020

🔔Learn more about the conference here

Related: The Importance of Corporate Communication

5. The New Era of Employee Communications 

As consumers, we expect information to find us, anywhere, anytime.

The same behaviour holds true in an employee communications setting but unfortunately, many businesses still struggle to connect their employees with relevant company and industry information in their preferred channels and devices. 

This half-day event brings together experts in the field to share experiences and insights on the importance of effective employee communications in supporting business goals. 

top employee communications events to attend in 2020

What's on the Agenda?

During this event, you'll get the chance to attend presentations, panel discussions and networking sessions where you'll be given the opportunity to share IC best practices and learn more about the latest employee communications trends. 

Topics covered during this event include:

  • Up or Out: What’s Next for IC?
  • It takes two to tango — how high-quality content needs a solid enabler to create awesome results
  • When 4 Companies Become 1
  • It’s All About the Employees
  • How to Communicate with The Modern Employee
  • Communicating with a Dispersed Workforce

Who Will You Meet There? 

The IC experts confirmed to speak at the conference include:

  • Mike Klein, Communications Consultant & Researcher at Changing The Terms
  • Mina Billing, Sr. Group Social Media Manager at Electrolux
  • Carolen Ytander, CMO at Nordlo
  • Adam Lehn, Employee Advocacy & Social Media Manager at Spar Nord
  • Laura Manninen, Head of Content Marketing at KPMG
  • Eva-Lotta Göthe, Head of Brand Strategy & Employer Branding at Telia
  • Per Löjdahl, Senior Account Executive at Smarp

🛩️ Where is the conference happening? 

Stockholm, Sweden

⏰ When? 

Wednesday , February, 19 2020

🔔Find out more about the learning session here.

6. Digital Workplace Conference

Engage Employee is hosting the Digital Workplace Conference in March 2020 where more than 300 HR and Internal Communications Directors, Managers and Consultants will discuss why building a digital workplace is the key to driving employee engagement.

internal communication and employee engagement in the workplaceOrganizational structures are getting complex and ensuring that all employees are connected, keep up with the company news, and collaborate with their colleagues in an effective way is challenging.

What's on the Agenda?

The key topics to be discussed at the conference include:

  • Employee communication, collaboration and value creation
  • Designing employee experiences in the digital workplace
  • Digital workplace applications, solutions and innovations
  • The impact on employee and customer engagement
  • The evolution of new technologies including AI

Related: Employee Value Proposition: The Complete Guide to Building a Great EVP

🛩️ Where is the conference happening? 

Victoria Park Plaza, London, UK

⏰ When? 

Thursday, March 12, 2020

🔔Find out more about the learning session here.

Related: 5 Internal Communication Myths That May Be Holding Your Business Back

7. Gartner Digital Workplace Summit


Gartner is one of the world’s leading research and advisory company. They organize summits and conferences every year where Management, HR and Communication practitioners are invited to discuss the latest workplace trends and the results highlighted in Gartner’s research reports as well.

During the 2020 Gartner Digital Workplace Summit, you’ll be given the opportunity to network with more than 600 digital workplace leaders and learn from more than 50 research-driven sessions.

Insights from the Gartner Digital Workplace Summit 


What’s more, digital workplace leaders will share their best practices for improving collaboration in the workplace and empowering employees through technology and efficient communications.

Gartner digital workplace summit at a glance

What's on the Agenda?

The topics covered in the 2020 Gartner Digital Workplace Summit include:

  • Future of work
  • Employee experience
  • Employee communications
  • Growing digital dexterity
  • Digital business transformation
  • Employee engagement
  • Artificial intelligence
  • Digital workplace program

🛩️ Where is the summit happening? 

Phoenix, AZ

⏰ When? 

Monday, March 16 - Tuesday, March 17, 2020

Learn more about the summit here

8. 2020 Employee Engagement & Retention Summit 

Not only does internal communication play a crucial role in employee engagement, it also have a direct impact on talent retention. 

Indeed, the way managers and team leaders communicate with their team, motive and inspire them has a direct impact on the perception employees have about the company and their willingness to stay with the company.  

That's not surprising that communication in the workplace has become the #1 priority for most businesses in the past few years!

To help you improve employee engagement and talent retention at your workplace, HRO Today is bringing leaders from around the globe together to share best practices with other HR and IC practitioners during a three-day conference in Atlanta. 

internal communication event in Atlanta

What's on the Agenda?

The topics that will be covered during this 3-day summit include:

  • Designing a great employee experience
  • Using learning and professional development to increase engagement
  • Continuous listening technology, engagement analytics and measuring the ROI of engagement programs
  • Effective onboarding strategies and leveraging engagement for talent attraction
  • Innovative total rewards and recognition programs
  • Implementing performance management strategies that increase employee engagement
  • Creating a sound organizational culture and developing a sense of purpose at work
  • Managing and engaging a multi-generational workforce
  • Using technology to manage and monitor employee engagement
  • Encouraging a Healthy Work/Life Balance
  • A wellness at work case study

Take a look at the full agenda here.

Who Will You Meet There? 

Confirmed speakers include:

  • Christopher Rotolo, VP Talent Management and Organization Development, PepsiCo
  • Nicole Stragalas, Vice President Leadership and Development, Sierra Central Credit Union
  • Emily Disston, Director Employee Experience, UiPath
  • Damon Porter, Chief Human Resources Officer, Grange Insurance
  • Brad Wilkins, Chief People Officer, Altisource
  • Scott Dimmick, Chief Human Resources Officer, Lakeland Regional Health
  • Daniel Harding, Senior Director Total Rewards and Employee Relations, MVP Healthcare
  • Angela J. White, SVP Teammate Experience, SunTrust Bank
  • Al Carlson, Vice President Talent Management and Leadership Development, BTD Manufacturing
  • Tim Toterhi, Chief Human Resources Officer, Cenduit

🛩️ Where is the summit happening? 

Atlanta, US

⏰ When? 

Tuesday, March 24 - Thursday, March 26, 2020

🔔 Learn more about the summit here

9. The 8th Annual Internal Communications Conference 2020

What does it take to build an effective internal communications strategy? How to ensure that the employee communications strategy you’ve crafted drives employee engagement? How to tackle silos? How to drive innovation? What are the best tools to measure internal communications?

All these questions will be answered during the 8th Annual Internal Communications Conference.

improving internal communications and employee experience

What's on the Agenda?

The topics that will be covered during this conference include:

  • Unlocking the key to powerful communications strategy
  • Role of internal comms in building a sustainable business
  • Measurement and its links with major business drivers
  • Inspiring innovation and engagement
  • Communicating to an offline global audience
  • Managing organization & cultural change

Who Will You Meet There? 

Confirmed speakers include:

  • Katharina Auer, Former Head of Internal Communications & Engagement at ABB
  • Julia Sloan, Head of Communications & Engagement at EY UK & Ireland
  • Viktoria Tegard, Head of Global Internal Communications at GSK
  • Nicholas Wardle, Head of Employee Engagement & Communications at One Housing
  • Sanjoy Mukherjee-Richardson, Former Head of Employee Communications at Coca-Cola European Partners
  • Emily Kirwan, Head of IC & Engagement at BBC News

Take a look at the 7th annual internal communications conference highlights to know what to expect from next year’s internal communications conference 👇

Insights from the Annual Internal Communications Conference 2019


🛩️ Where is the conference happening? 

Le Méridien Piccadilly, London, UK

⏰ When? 

Thursday, March 26 - Friday, 27, 2020

🔔 Learn more about the conference here.

10. 4th Annual Digital Workplace Summit: Engagement Strategies for Employee Communications

Another event organized by the Advanced Learning Institute that you can’t miss in 2020 is the Annual Digital Workplace Summit.

The 2020 summit will be focusing on how to connect employees, drive employee engagement, and improve workplace productivity by using mobile-first communication solutions, engaging content such as videos, and digital signage.

digital workplace summit and internal communication in the workplaceDuring this three-day summit, you’ll have the opportunity to attend interactive workshops, conferences and case studies to learn more about employee communications and engagement in the workplace.

What's on the Agenda?

Wondering what to expect from the summit?

Check out below examples of the sessions that will be held during this three-day summit:

  • Creating an internal communications strategy that supports the needs of your employees
  • How to communicate and share great stories in a digital age
  • Deep dive into a few top internal communication tools available
  • How to communicate with a multi-generational, dispersed and remote workforce
  • Improving governance to facilitate better communications across your organization
  • Optimizing workplace communications using digital signage
  • Using data to make informed decisions on the future of your internal communications strategy
  • Creating a constant stream of important and engaging content
  • Building trust and connections through internal communications

Related: Top 15 Employee Motivation Tips and Benefits

🛩️ Where is the summit happening?

Las Vegas, USA

⏰ When?

Tuesday, March 31 - Thursday, April 2, 2020

🔔Learn more about the summit and the agenda here.

Related: How Your Internal Communications Can Boost Employee Engagement at Your Workplace

11. Employee Engagement Summit

Worldwide, only 13% of employees are engaged in their work. Low employee engagement in the workplace is connected with low employee productivity, high turnover and low profitability.

Engage Employee gathers HR, Management and Communication practitioners from different industries to discuss the reasons why employee engagement rates are low in most businesses and the strategies — including internal communications strategies — that can improve employee experience and engagement overall.

internal communication and employee engagement summit

During this summit, you’ll meet and network with more than 700 delegates and 70+ speakers that will share their best practices and use cases.

What's on the Agenda?

If you’re still wondering whether you want to attend this summit or not, check below examples of topics that will be covered in keynotes and focus group sessions:

  • Employee and customer engagement, links to performance and profitability
  • Reward, recognition and wellbeing in the workplace
  • Internal communications and voice of the employee
  • Future of workplace/digital workplace
  • Learning and development in the workplace
  • Employee engagement strategy and leadership
  • Evolution of workforce
  • Transformation and change management

You can also check out highlights from this year’s employee engagement summit so you know what to expect from the next one 👇

The Employee Engagement Summit at a Glance


🛩️ Where is the summit happening? 

Riverbank Park Plaza, London, UK

⏰ When? 

Friday, May 15, 2020

Learn more about the summit and the agenda here

Related: Change Management: Definition, Best Practices & Examples

12. Unleashing Innovation in Internal Digital Communications Summit

Global Executive Events will be hosting a summit in May 2020 where more than 100 cross-industry leaders will discuss innovative approaches to internal communications.

How to build a skyrocketing internal communication strategy?

What's on the Agenda?

The 2020 summit themes include:

  • The power of communication: embracing a diverse and inclusive workforce
  • How to engage a large of number of employees in global companies
  • How to ensure everyone is engaged when considering diverse cultures, backgrounds, age groups and interests
  • The importance of mixing up the communications methods in engagement
  • How to ensure everyone is engaged when considering diverse cultures, backgrounds, age groups and interests
  • Decoding best practices in employee communications
  • Communicating outside-in: using an app to end the difference between internal and external communications

🛩️ Where is the summit happening? 

Rode Hoed, Amsterdam

⏰ When? 

Tuesday, May 19 - Wednesday, May 20, 2020

🔔 Learn more about the summit here

13. Engaging Employees Conference 

Employee engagement is a top priorities in most organizations and yet, just 13 percent of employees worldwide feel engaged at work. So what went wrong?

Inner Strength Communication and SummersDirect Conference & Events have come together to organize this conference for HR and IC professionals looking for best practices for improving employee engagement at their workplace. Experts and practitioners will meet and share tips to motivate, inspire, and support employees. 

You'll also get the opportunity to drive ideas to improve engagement in the workplace during the post-conference workshop

🛩️ Where is the conference happening? 

Kelowna, BC, Canada

⏰ When?

Monday, June 1 - Tuesday, June 2, 2020

🔔 Learn more about the conference here

14. IABC World Conference

The IABC World Conference — or International Association of Business Communicators World Conference — is a long-standing, global professional development event designed for communications experts.

internal communication conferences you can't miss in 2020

The conference theme for 2020 is Shift #AreYouReady. Around 1,000 participants will gather and discuss the communications challenges they’re facing at their companies.

Attendees will also discuss the importance of shifting their mindset to deliver the best communications strategies in today’s ever-changing workplace.

What's on the Agenda?

To give you an idea of what to expect from this conference, below are key facts and figures from this year’s conference that took place in Vancouver:

  • More than 1,300 communication professionals attended the conference
  • Nearly 40 countries were represented among attendees
  • Most attendees reported working for organizations with 1,000 or more employees
  • About half of the attendees reported having responsibility for a budget of US$100,000 or more
  • Corporate communication was cited as the primary function for most attendees, followed by employee communication and marketing communication.

Take a look at the short recap from last year's conference👇

Recap from the 2019 IABC World Conference 


🛩️ Where is the conference happening? 

Hyatt Regency, Chicago, USA

⏰ When?

Sunday, June 14 - Wednesday, June 17, 2020

🔔Find out more about the conference here.

15. The 2020 Employee Engagement Conference

Internal communication plays a critical role in employee engagement.

The way you communicate the company's values, strategy, vision will have a direct impact on how your employees feel about their jobs and the company overall. 

Communication is the key when it comes to motivating and inspiring employees. If you don't manage to get your employees excited about your brand, you're going to struggle to drive employee engagement at your company! 


To help you with that, the Human Capital Institute will be hosting the 2020 Employee Engagement Conference where you'll meet with other IC and HR practitioners to share best practices for delivering a great employee experience and improving employee engagement in the workplace. 

best internal communication events to attend During this conference, leaders will share tips and tricks to successfully connect, coach, and motivate teams so they can easily innovate, accept change, and align their objectives with the company's goals, purpose, and values. 

Related: Top 5 Communication Skills and How to Improve Them

🛩️ Where is the conference happening? 

Chicago, Illinois

⏰ When? 

Monday, July 27 - Wednesday, July, 29, 2020

🔔 Learn more about the conference here

16. The 24th Annual Better Workplace Conference - BWC 2020

How to effectively communicate with employees? How to drive innovation in the workplace? What are the best practices for breaking down silos and improving cross-departmental collaboration? What are the best ways to embrace change in the workplace? How to motivate and inspire employees? 

Many business leaders have these questions. Indeed, building a great workplace doesn't come easy! There are so many different elements you need to focus your efforts on: the company culture, your internal communication, employee experience, communication channels and so on.

To help you with that, the Better Workplace Conference 2020 brings experts together during a two-day conference in Quebec city to share knowledge and best practices for building a great workplace.

internal communication summits and conferences to attend next yearThis two-day conference will include thought-provoking keynotes, stimulating dialogue with panelists, and engaging networking sessions where leaders will be encouraged to share their best practices!

To have an idea of what to expect from this conference, take a look at the highlights from last year's conference 👇

what are the top internal communication events to attend in 2020?

🛩️ Where is the conference happening? 

Quebec city, Quebec

⏰ When? 

Monday, November 10 - Wednesday, November 12, 2020

🔔 Learn more about the conference here

Final Thoughts 

Whether you're based in the US, UK or Canada, there are plenty of internal communication conferences and summits to attend this year!

Attending these events is a great way to network with other professionals, discover the latest IC trends and share best practices! 

What's more, attending one or some of the internal communication events listed above will help you get a better understanding of the IC skills required to build a successful business.



Think about it: over the years, internal comms have evolved into a complex strategic role essential for a company’s success.

To be able to qualify as an expert in the field, a modern IC practitioner has to be at the forefront of innovation, creativity, and change. That's why you need to connect and meet with other IC practitioners from different industries. It's one of the best ways to stay on top of your game!

So, have you decided yet which IC event(s) you're planning to attend this year? 

Want to learn more about internal communication? Download our eBook "Building a Better Company with Internal Communications"  and find out how a great internal communication strategy can help you achieve your business goals.

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Written by

Valène Jouany

Valène Jouany

Content Marketing Manager

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