Having clear company values helps you ensure that all your employees are working towards the same goals. Your core values support the company’s vision and shape its culture. That’s why every single business decision should be aligned with these values.

A business without core values isn’t really a business. How can you build great teams, deliver excellent customer service and foster innovation if you haven’t defined and shared your company values with your employees?

💡Check out Top Leadership Skills and learn how to be the leader your employees need.

Your core company values shape your company culture and impact your business strategy. They help you create a purpose, improve team cohesion, and create a sense of commitment in the workplace.

Turn your company values into a lived-in experience

Unsurprisingly, your company values also play a critical role in talent attraction: 46% of job seekers cite corporate culture as very important when choosing to apply to a company.

You’re probably familiar with the concept of hiring for cultural fit. But to hire the “right talent”, you need to define the company values you stand for and make sure that the candidate you’re about to hire shares the same values.

In other words, building a strong business starts with building a company culture that reflects your core values.

Company Values: Definition and Principles

In essence, your company values are the beliefs, philosophies, and principles that drive your business. They impact the employee experience you deliver as well as the relationship you develop with your customers, partners, and shareholders.

Your company values are your company’s DNA and they help you differentiate your business from the competition. That’s why you can’t make any important business decisions without having them in mind.

company-culture-haiilo

However, having company values doesn’t mean having a polished communication plan around nice values and principles.

You have to truly honor your company values in everything you do and set the right example for your employees. It’s the only way you can build trust in the workplace. Don’t ask your employees to follow the company values you’ve set for your business if you don’t follow and integrate them into your daily work in the first place.

Your Company Values Are the Heartbeat of Your Business

Because your company values reflect what you and your employees stand for, they give them a sense of responsibility. Indeed, every decision your employees make should be aligned with the company values you’ve communicated with them.

Each of your employees — from top leadership to entry-level — becomes accountable for those decisions by asking a simple question: does this decision reflect our values?

corporate-culture-importance

But most importantly, your core company values drive your business and help everyone in the organization reach the goals you’ve set for the company. As mentioned earlier, your company values are your company’s DNA and they help you differentiate your business from the competition.

The bottom line is that your core values impact all the aspects of your business, from the product your teams develop to your sales and marketing strategies or the customer service your employees deliver.

As the image below shows, company values help boost employee motivation, morale, employee advocacy, and they provide guidance and security in the workplace.

Core values infographic

7 Ways Company Values Drive Business Success

As mentioned above, your company values play an essential role in your business.

Without them, it’s almost impossible to align your employees with your strategic goals, enhance team collaboration, or empower your employees. And here’s why 👇

1. Making the right decisions

Having a clear set of values helps your employees understand what you stand for. Your company values also give them guidance for their work and a sense of security.

As a result, your employees are more likely to make the right decisions  — the decisions that help them achieve the company’s vision and goals. And that’s because they understand the company’s mission statement, share the values that you stand for, and believe in your brand.

What’s more, having a set of well-defined company values provides a moral direction to guide employees in difficult times. In a volatile environment of rapid technological, environmental, and societal changes, it’s a much-needed constant.

But to help your employees make the right decisions, you need to set the right company values and employee value propositions. That’s why Simon Sinek explains in his book “Start With Why” that you need to communicate with your employees why your company exists, what your mission statement is, and what beliefs you stand for.

2. Improving employee communications

Employee communication plays an extremely important role in building a better company culture, improving employee satisfaction, and increasing employee engagement.

When employers don’t have clear company values, their communications with their employees are usually inconsistent and unclear. This often leads to confusion in the workplace. 

With clear company values, you can significantly improve employee communications at your workplace, and help your employees live by those values.

Read on: Top 5 Communication Skills and How to Improve Them

3. Boosting employee motivation and engagement

When your employee communication is built around your core company values, it helps boost employee motivation and engagement.

Indeed, if you explain your core values to your employees and the reasons why you stand for these specific values, they will have a better understanding of the company goals and will work harder to achieve them.

Engaged employees are the ones who have clear guidance for achieving their personal goals as well as the company’s goals. They have a good understanding of what is expected from them and how to achieve the business goals.

But most importantly, engaged employees are the ones who share your company values and strongly believe in them. If you want your employees to feel more engaged, you need to define your company values and communicate them properly.

💡Check out top 15 tips to motivate your employees and 8 employee engagement statistics.

4. Creating a trusted brand

Besides helping your employees live by your company values, it is extremely important to make sure that your clients understand what your core values are.

Indeed, your company values help you clarify the identity of the brand and educate your clients about what the company stands for.

Having a set of specific and unique core values can be a highly competitive advantage.

Think about it: if you manage to build a relationship with your clients based on the values you share, you’re most likely going to strengthen this relationship because it is built on common beliefs and principles.

5. Reducing employee turnover

Company values are extremely important for fighting high employee turnover rates.

company-culture-turnover

Think about it: most candidates complete extensive research before applying to open roles. They check companies’ websites, forums, discussions going on on social media about the companies they are interested in, and they pay particular attention to company reviews.

That’s because they don’t want to choose the “wrong” company and the same goes for you as an employer — you want to hire the “right” talent.

Check out this short video where Simon Sinek explains why setting strong company values is essential when it comes to attracting top talent 👇

Besides interviewing candidates about their skills and experience, you’re going to ask them questions about their values to make sure that they fit your company culture.

If you don’t check whether the candidates are a cultural fit during the interview process, you may end up seeing your employee turnover rates drastically increase in the next few months!

Related: Recruitment vs. Talent Acquisition [Infographic Included]

6. Attracting customers who share the same values

In addition to your customers, potential new clients also care about what your company stands for.

When a company finds out that your values are similar to theirs, you could have a much bigger chance of being chosen over someone else.

For example, if one of your main company values is accountability, you can attract new customers who appreciate accountability and transparency from their vendors. For that reason, it is important to understand who your leads are and what their values are.

7. Empowering marketing and internal comms teams

To align their messages, your marketing and internal communications teams need to have a great understanding of your company values.

To be credible, your internal and external communications have to be consistent. Companies that haven’t set clear company values usually struggle with their communications strategies.

📹 Check out our Masterclass: How to Create an Internal Comms Strategy

Furthermore, marketing teams that know what the company stands for are much more successful in attracting new qualified leads that convert.

Indeed, you need to make sure that you share the right message with the right audience. If your messages include values that resonate with your target audience’s values, you’re much more likely to catch their attention. It’s all about delivering authentic messages and building trust with your leads.

15 Powerful Stats About Company Values

As mentioned earlier, your company values have a direct impact on your business’s bottom line.

Let’s take a look into 15 shocking statistics that show how your company values may impact your ability to attract top talent, the employee experience you deliver, as well as your employees’ motivation:

  • More than 50% of CEOs and CFOs say corporate culture influences productivity, creativity, profitability, firm value and growth rates (Forbes)
  • 80% of HR leaders say their organization currently has an employee recognition program (Businesswire)
  • 88% of employees believe a strong company culture is key to business success (Bultin)
  • 47% of active job seekers cite company culture as their driving reason for looking for work (Pivotal Advisors)
  • 76% of employees believe that well-defined business goals help cultivate a positive work culture (Bultin)
  • 15% of job seekers turned down a job offer because of the company’s culture (Jobvite)
  • Just 23% of U.S. employees strongly agree that they can apply their organization’s values to their work every day (Gallup)
  • Employees who positively view their work-life balance are 10% more likely to stay in their current role (Bultin)
  • 35% of U.S. workers say they would pass on the perfect job if they felt the company culture wasn’t a good fit (Robert Half)
  • Employees who don’t like their company’s culture are 24% more likely to quit their jobs (TINYpulse)
  • 38% of U.S. employees want a job that aligns with their interests and passions (Bultin)
  • 93% of employees would stay at a company longer if it invested in their careers (LinkedIn)
  • 37% of employees consider recognition the most important thing a manager or a company could do to help them be more successful at what they do (Haiilo)
  • 89% of HR leaders believe peer feedback and regular check-ins enhance their organizational culture (Businesswire)
  • Actively disengaged employees cause U.S. companies between $450 – $550 billion in lost productivity per year (Zippia)

Examples of Common Company Values

You won’t find several companies with the exact same set of values. However, there are some company values we see more often than others. They are employee and customer-centric and they include

chart of company values
  1. Integrity
  2. Boldness
  3. Honesty
  4. Fairness
  5. Trustworthiness
  6. Accountability
  7. Learning
  8. Customer Experience
  9. Passion
  10. Balance
  11. Fun
  12. Discipline
  13. Humility
  14. Ownership
  15. Result oriented
  16. Constant Improvement
  17. Leadership
  18. Hard work
  19. Diversity
  20. Employee Development
  21. Innovation
  22. Quality
  23. Teamwork
  24. Simplicity
  25. Collaboration and Partnership
  26. Idealism
  27. Courage
  28. Unselfishness
  29. Self-Discipline
  30. Self-Respect

5 Companies With Inspiring Values

Most businesses put a lot of effort and resources into defining and effectively communicating their company values with their employees and their external stakeholders.

Here are some of our clients’ inspiring core values as below:

KPMG

KPMG company values
Marriott company values
Valeo company values
BDO australia company values

How We Set Our Company Values at Haiilo

Like most fast-growing companies, we have experienced some growing pains. When we were working on creating a new category, we had no direct benchmark to compare ourselves to.

While our core “better working experience” value is still the underlying reason for having values in the first place, we knew we had to be more specific to help our teams make decisions in their everyday work.

Setting values is never easy, as they should reflect the behaviour and decisions of the whole team (and future hires). They are also the unifying component of the company culture — especially in a highly diverse company like ours, where our team consists of 20+ different nationalities.

After much thought, we set the following values:

We #grow #global #together with #integrity and a #solver mindset.

  1. #grow: we are not afraid of challenging the status quo to grow our business and ourselves
  2. #global: we believe in the power of diversity and always show tolerance and respect for other cultures and beliefs
  3. #together: our collaboration is based on support, empathy and trust in each other’s skills and good intentions
  4. #integrity: we always act fairly towards colleagues, customers, and partners. Be straight and honest.
  5. #solver: always maintaining a positive and solution-oriented mindset is our secret ingredient to overcoming even the greatest challenges.

While many of these may seem straightforward, they have implications that need to be accepted before they can have any benefit.

For example, #together is more than just getting together to create something new. #together means trusting in the knowledge and expertise of others and by that overcoming any challenges that might’ve been caused by remote work.

It’s not easy to grow and get things done by yourself. In order to create Haiilo Engagement Cloud, we needed to act as an extended family. #together means this trust we are ready to place in each other. Without it, we would not be where we are today.

10 Inspiring Quotes About Company Culture and Values

The world’s greatest leaders understand the importance of company values and corporate culture for driving business success and resilience.

The internet is full of interesting and inspiring quotes about this topic, and in the next section, we are delivering some of the most inspiring ones.

Michael Kouly, author of This Is Leadership: Think You Know Leadership? THINK AGAIN 

The culture of a company is the sum of the behaviors of all its people.

Patrick Whitesell, Executive chairman of William Morris Endeavor

You can have all the right strategies in the world; if you don’t have the right culture, you’re dead.

Brian Chesky, Co-Founder, CEO, Airbnb

Culture is simply a shared way of doing something with a passion.

Mark Zuckerberg, CEO, Facebook

I think as a company, if you can get those two things right — having a clear direction on what you are trying to do and bringing in great people who can execute on the stuff — then you can do pretty well.

David Cummings, Co-Founder, Pardot

Corporate culture is the only sustainable competitive advantage that is completely within the control of the entrepreneur.

Brian Halligan, CEO, Hubspot

The way I think about culture is that modern humans have radically changed the way that they work and the way that they live. Companies need to change the way they manage and lead to match the way that modern humans actually work and live.

Christopher Isaac “Biz” Stone, Co-Founder, Twitter

Positive culture comes from being mindful, and respecting your co-workers, and being empathetic.

Simon Sinek, English-American author and inspirational speaker

Customers will never love a company until the employees love it first.

Peter Drucker, Austrian-American consultant and educator

Culture eats strategy for breakfast.

Bill Gates, Former CEO, Microsoft

If your culture doesn’t like geeks, you are in real trouble.

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